Terms and Conditions
Lucky Turbo Competitions
Updated 05-02-26
Welcome to Lucky Turbo Competitions. These Terms and Conditions outline the rules and regulations for participating in our competitions.
By entering a competition on our website, you agree to comply with and be bound by these terms. Please read them carefully.
Definitions
- “Closing Date” means the closing date of a Competition as shown on the Website.
- “Competition(s)” means any prize competition or free draw operated by Lucky Turbo LTD.
- “Entry” means a valid paid or free postal entry to a Competition.
- “Free Entry” means a postal entry submitted in accordance with the free postal entry instructions set out below.
- “Prize” means the prize or prizes as specified on the Competition entry page of the Website.
- “Site Credit” means any credit applied to or held in Your account on the Website
- “Website” means the Lucky Turbo website at luckyturbo.co.uk
- “Winner” means the winner of a Prize.
1. General
1.1 Lucky Turbo Competitions is operated by Lucky Turbo LTD (company number 14791512), whose registered office is at 7 St Petersgate, Stockport, Cheshire, SK1 1EB (“Lucky Turbo”, “the Promoter”, “We” or “Our”)
1.2 By entering any of Our Competitions, whether by paying or for free by post, you (“You”, “Your”) accept that You meet all eligibility requirements and agree to these Terms and Conditions.
1.3 We reserve the right to amend these Terms and Conditions at any time and will publish any revised version of the terms on the Website.
2. Eligibility
2.1 Competitions are open to residents of the UK aged 18 and over.
2.2 Employees of the Promoter and their immediate family members are not eligible to participate in Our Competitions.
2.3 You must ensure that participating in a Competition is legal in the country where You reside.
3. How to Enter
3.1 To enter, You may purchase an entry via the Website or You may enter by post using the free postal entry method. No purchase is necessary to enter a Competition. All Competitions are operated as prize draws with a free postal entry route available. Purchasing an entry to a Competition will not increase Your chances of winning a Prize.
Free Postal Entry Instructions
3.2 To enter a Competition for free by post, You must send a pre-paid letter or postcard by first or second-class post to the following address:
Lucky Turbo Competitions LTD – Free Entry
7 St Petersgate
Stockport
Cheshire
SK1 1EB
3.3 Each free entry must clearly include the following information:
- Your full name
- Your full postal address
- Your mobile number
- Your e-mail address
- The name of the Competition You’re entering
- Any answer to the Competition question (where applicable)
3.4 You may enter a Competition for free by post multiple times (up to any maximum entry as shown on the Competition Webpage), but each postal entry must be submitted separately by post. Multiple postal entries within the same envelope will not be accepted.
3.5 One postal entry is equal to one paid entry to a Competition.
3.6 Postal entries posted through the letterbox will not be accepted.
3.7 Any postal entry which arrives after the Closing Date will not be entered into the draw. Proof of posting does not constitute proof of receipt.
3.8 All valid free postal entries will be included in the draw and will have the same chance of winning a Prize as one paid entry. Where any instant win Prizes are available, a postal entry shall have the same chance of winning an instant win Prize.
3.9 We reserve the right to refuse, reject or disqualify any Entry (whether paid or free) where We reasonably believe that entries are being submitted in bulk, systematically, by automated means, or as part of any activity intended to gain an unfair advantage or to undermine the integrity or commercial viability of a Competition.
4. Pricing, Discounts & Site Credit
4.1 Bulk Discounts
Bulk discounts, multi-buy offers, or automated price reductions apply only to direct ticket purchases made using standard payment methods.
4.2 Use of Site Credit for Entries
Site Credit may be used to purchase Competition entries; however, Site Credit cannot be used in conjunction with bulk discounts or any multi-buy pricing. If Site Credit is applied at checkout, all bulk discounts will be automatically removed.
4.3 Restrictions on Combined Promotions
Site Credit cannot be used to trigger, retain, or combine with any discounted ticket pricing. Bulk pricing is exclusive to cash/standard-payment purchases.
4.4 System Behaviour & Error Handling
In rare circumstances where a technical issue allows both Site Credit and bulk discounts to be applied together, We reserve the right to:
- (a) remove the discount and adjust the order to its correct value,
- (b) void the transaction and issue a refund, or
- (c) apply corrective account adjustments.
Customers acknowledge that the promotional rules stated in these Terms take precedence over any incorrect pricing displayed due to system behaviour or user actions.
4.5 Purchase of Site Credit
Site Credit itself is a full-value stored product and cannot be discounted unless explicitly stated by an official promotion.
5. Competition Process
5.1 Each Competition page on the Website will specify the Prize, entry price, Closing Date, and the maximum number of entries allowed per individual.
5.2 The Closing Date of a Competition will only be extended in exceptional circumstances, which could, for example, include an IT, payment or other systems failure.
5.3 Winners will be selected randomly using a fair and verifiably random process.
5.4 In the event of there being any IT, technical or systems failure in relation to the draw process, We shall be entitled, at Our absolute discretion, to cancel and re-run a draw.
5.5 We reserve the right to verify the eligibility of a Winner, including proof of their age, identity and compliance with these Terms, before confirming, awarding or distributing a Prize.
5.6 If You have breached these Terms, for example by entering a Competition more than the maximum number of entries permitted, We shall be entitled, at Our absolute discretion, to withhold the Prize and to draw a new Winner.
5.7 The Winner will be announced on the Website and social media pages.
5.8 A Winner may withhold their consent to any of their personal information being disclosed on request.
6. Prizes
6.1 Prizes are as stated in the Competition description and cannot be exchanged for cash or an alternative, unless expressly stated.
6.2 All Prize images and descriptions are for illustrative purposes only. If the Prize is unavailable, a similar Prize of equal or greater value will be awarded.
6.3 Prizes will only be delivered within the UK. Prizes will be made available for collection or will be delivered to the Winner within 30 days. Risk in a Prize shall pass to the Winner upon delivery or collection of a Prize.
6.4 Where a Prize is Site Credit, this will be applied directly to Your account on the Website. If a postal entrant wins a Site Credit Prize, they will be issued with a claim code in order to claim the Prize, which can only be used towards entry to future draws.
6.5 Winners are responsible for any taxes, duties, or additional costs related to claiming the Prize.
6.6 It is Your responsibility to ensure that Your contact details are correctly updated in Your account on the Website, so that We can make contact with You if You win a Prize.
6.7 If a Winner cannot be contacted, is ineligible, or fails to claim the Prize within 14 days, We reserve the right, at Our absolute discretion, to award the Prize to another winner.
7. Refunds and Cancellations
7.1 Entries are non-refundable except in cases where a Competition is cancelled by Lucky Turbo.
7.2 If a Competition is cancelled, all entrants will receive a full refund.
7.3 We are not responsible for any losses incurred due to technical issues preventing You from entering a Competition.
8. Website Use & Fair Play
8.1 Participants must not engage in fraudulent activity or manipulate results in any way.
8.2 We reserve the right to disqualify any entrant suspected of breaching these terms.
8.3 We reserve the right to disqualify any individual from entering any of Our Competitions (whether by the paid or postal entry route) who is in any way abusive to Us or about Us on social media or otherwise.
8.4 The Website must not be used for illegal or unauthorised purposes.
8.5 Participants must not deliberately attempt to exploit promotional or pricing logic contrary to these Terms & Conditions.
9. Liability
9.1 We are not responsible for any losses, damages, or injuries resulting from participation in a Competition.
9.2 We make no guarantees regarding the accuracy or completeness of the Website content.
10. Privacy Policy
10.1 By entering a Competition, You agree that Your personal data may be processed for competition administration and promotional purposes in line with Our Privacy Policy.
10.2 We will not sell or share Your personal information with any third party without Your consent.
11. Governing Law
11.1 These Terms and Conditions are governed by the laws of England and Wales.
11.2 Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these Terms and Conditions, please contact us at [email protected].
Thank you for participating in Lucky Turbo Competitions, and good luck!